Privacy Policy for Aishaala
A unit of Diin Technology
Effective Date: 21-05-2026
1. Introduction
This Privacy Policy describes how Aishaala ("we," "us," or "our") collects, uses, and discloses information when you use our software product, Aishaala. We are committed to protecting your privacy and handling your data in an open and transparent manner. By using Aishaala, you agree to the collection and use of information in accordance with this policy.
2. Information We Collect
a. Personal
- Information you provide directly to us, such as your email address or name, when you contact us for support, inquiries, or provide feedback.
- Technical data, such as your IP address, browser type, operating system, and device identifiers, which may be collected automatically when you access and use our software.
b. User Content
- Any information you voluntarily provide in free-text fields within the software, such as feedback forms, support tickets, or survey responses.
- Metadata associated with your interactions within the software, if applicable, that does not contain personal identifiers but helps us understand usage patterns.
c. Device & Usage
- Information about how you interact with our software, including features used, time spent, and performance metrics to understand user engagement.
- Device information, such as device type, unique device identifiers, network connection type, and software version, to ensure compatibility and optimize performance.
3. How We Use Your Information
- To operate, maintain, and improve the functionality, performance, and security of Aishaala.
- To respond to your inquiries, provide customer support, and communicate with you about our services, updates, or technical issues.
- To analyze usage patterns and trends, conduct research, and gather statistical data to enhance user experience and develop new features.
- To ensure the security and integrity of our software, prevent fraudulent or unauthorized activities, and comply with legal obligations.
4. Data Sharing
We do not sell, rent, or trade your personal information with third parties for their marketing purposes.
We may share data with trusted service providers who assist us in operating our software, conducting our business, or serving our users, provided they agree to keep this information confidential and use it only for the purposes for which we disclose it to them.
We may disclose information if required to do so by law or in response to valid requests by public authorities (e.g., a court order or government agency) to meet national security or law enforcement requirements.
5. Data Security
We implement a variety of security measures designed to maintain the safety of your personal information when you use Aishaala. These measures include technical and organizational safeguards to protect against unauthorized access, alteration, disclosure, or destruction of your data. However, no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.
6. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. When we no longer need to process your data for the stated purposes, we will either delete or anonymize it.
7. User Data Deletion
If you wish to request the deletion of your personal data, please contact us via email with the subject line 'Data Deletion Request'. We will process your request in accordance with applicable data protection laws.
Request Email
contact@diintech.co
Subject: Data Deletion Request
8. Children's Privacy
Aishaala is not intended for use by individuals under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us. If we become aware that we have collected personal information from children without verification of parental consent, we take steps to remove that information from our servers.
9. Third-Party Services
Our software does not currently integrate with third-party services that would require sharing your personal data. However, our software may contain links to third-party websites or services that are not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services. We encourage you to review the privacy policies of any third-party services you interact with.
10. Changes to This Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the 'Last updated' date. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please do not hesitate to contact us: